Effective Date: [22/12/2024]

[Kolkata Microgreens] (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.kolkatamicrogreens.com] and engage with our services.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of the site.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with our site, such as placing an order, signing up for newsletters, or contacting us, we may collect:

• Your name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information

b. Non-Personal Information

We may collect non-identifiable information such as:

• Browser type
• Operating system
• IP address
• Referring website
• Pages viewed and the time spent on them

2. How We Use Your Information

We use the information collected to:

• Fulfill and manage your orders.
• Provide customer support.
• Improve our website and services.
• Send promotional emails (you can opt out anytime).
• Comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies to enhance your experience on our site. Cookies help us:

• Recognize repeat visitors.
• Analyze website performance and usage patterns.

You can manage your cookie preferences through your browser settings.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share information with:

• Service providers assisting with payment processing, shipping, or marketing.
• Legal authorities, if required to comply with legal obligations.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or destruction.

6. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information.
• Request correction or deletion of your data.
• Opt out of marketing communications.

To exercise these rights, contact us at [Your Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• Contact us: +91 6290592227
• Email: kolkatamicrogreens@gmail.com
• Address: P.S, 2 No, Panchayat, Nazirabad, Uchhepota, Narendrapur, Kolkata, West Bengal 700150